Assertiveness: Dealing with Conflict and Criticism
Date: 17/02/2018 - 17/02/2018
Time: 10:00AM - 4:00PM
Location: Queen's Campus
Price: - £31.00 (no concession)
Audience: - Alumni and Supporters
OLE1195
Christine Christie, BSc, MMedSc
A one-day workshop on Saturday 17 February, 10.00 am to 4.00 pm
This one-day course builds on the definitions and skills presented in the Autumn course Assertiveness: An Introduction. It provides practical tools for managing conflict situations and seeing the opportunity in a perceived crisis.